Shipping policy

Shipping Policy

Thank you for shopping with GetMaiva! 💕

U.S. Shipping

We currently ship within the United States.

Shipping rates are calculated at checkout based on your delivery address, package weight, and the shipping service selected.

Available shipping options may include:
• USPS Ground Advantage
• USPS Priority Mail

Free Shipping

We offer FREE Standard Shipping on U.S. orders of $75 or more.

Free shipping applies to the standard shipping option only. Faster shipping options may still be available at an additional cost.

Delivery Estimates

Estimated delivery times are shown at checkout based on your shipping address and the selected carrier service.

Typical transit times may vary depending on destination, carrier delays, weather, holidays, and other circumstances outside of our control.

Please note that estimated delivery dates are not guaranteed.

Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us as soon as possible if you notice an error in your shipping address. We cannot guarantee that an address can be changed once an order has been processed or shipped.

GetMaiva is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or you experience an issue with your delivery, please contact us at getmaiva.official@gmail.com with your order number and details of the issue.

We will do our best to help resolve the situation.

Multiple Items

Orders containing multiple boxes or products may be shipped together whenever possible. In some cases, an order may arrive in more than one package.

Questions?

For any shipping questions, please contact us at:

GetMaiva
getmaiva.official@gmail.com